Support

Answers to the most common questions about Kommunefangst. If you can't find what you need, drop us an email — we'll get back to you as soon as we can.

How do I log a visit?

Open the map, tap the municipality you're in, and tap "Mark as visited". You can also use the "nearest unvisited" button to find municipalities close to you.

Does my progress sync across devices?

Yes. When you're signed in, your visits are safely stored in the cloud, so you see the same progress on your phone and tablet. Sign in with the same account on each device.

Do I have to give the app access to my location?

No — location access is optional. You can still log visits manually by tapping the map. If you grant access, the app can find the municipality you're currently in — your location never leaves your device.

How do I turn off personalized ads?

Go to Settings in the app and tap "Ad preferences". You can change your consent at any time. You'll still see ads, but they won't be tailored to your interests.

How do I export or delete my data?

Both are in Settings. "Export data" gives you a file with all your visits. "Delete account" removes your account and all associated data immediately and permanently.

I found a bug or have an idea — how do I let you know?

The fastest way is to open Settings in the app and tap "Report an error" — that sends us the technical details we need to track things down.

You can also email us at frichutvikling@gmail.com. Please mention which device you're on and describe what happened.

Contact us

Need help with something that isn't listed here? Write to us at frichutvikling@gmail.com. We read every message and respond as quickly as we can.